CLASS TITLE: ATTENDANCE CLERK BASIC FUNCTION: Under the direction of an assigned administrator, provides accurate accounting of student enrollment and attendance at a secondary school in accordance with the provisions of the California Education Code: communicates with staff, students and parents concerning student attendance. PRIMARY DUTIES: 1. Assists in accounting for daily period-by-period attendance of students: processing and verifying student absence information from parents and teachers; issuing excuses to students for absence from class; issuing admission slips for students returning to assure absentee reporting. 2. Assists in entering attendance, data enrollment and change of status information into computer; verifying absences for each period in a secondary school setting. 3. Communicates as assigned with students, parents, faculty, administrators and authorities regarding attendance, truancy and suspension: makes and receives phone calls and notes regarding student absences: receives and relays messages to students and parents as necessary: receives phone calls from concerned parents. 4. Provides student attendance information to staff, parents and authorities as requested; maintains communication with faculty regarding field trips, athletic events, special programs and other special events to properly account for attendance. 5. Assists in maintaining accurate records of student attendance:  receiving absence information from teachers by means of student aides;  providing work direction to student aides as assigned. 6. Assists in the preparation and maintenance of a variety of records and reports regarding student attendance, tardiness, truancy, suspension and discipline. 7. Assists students, staff and visitors at counter as necessary. 8. Refers serious attendance problems according to established procedures. 9. Provides clerical assistance to administrators and other staff as required; types correspondence, lists and notices. 10. Operates a variety of office machines including a computer terminal, scantron, typewriter, adding machine and duplicating machines. 11. Performs related duties as assigned within classification. KNOWLEDGE OF: 1. District attendance policies, procedures, terminology and accounting methods. 2. Modern office practices, procedures and equipment. 3. Record-keeping techniques. 4. Correct English usage, grammar, spelling, punctuation and vocabulary. 5. Oral and written communications skills. 6. Applicable sections of State Education Code and other applicable laws. 7. Interpersonal skills using tact, patience and courtesy. 8. Telephone techniques and etiquette. 9. Operation of a computer terminal. ABILITY TO: 1. Learn methods, procedures, policies and terminology used in accounting for student attendance enrollment. 2. Type accurately at 40 words per minute from clear copy. 3. Pass District Business Skills tests. 4. Make arithmetic calculations quickly and accurately. 5. Understand and follow oral and written directions. 6. Work cooperatively with others. 7. Establish and maintain effective working relationships with others. 8. Operate a variety of office machines including a computer terminal, scantron, typewriter, adding machine and duplicating machines. 9. Meet schedules and time lines. 10. Maintain records and prepare reports. 11. Communicate effectively both orally and in writing. 12. Read, interpret and follow rules, regulations, policies and procedures. 13. Perform clerical duties such as filing, duplications, typing and maintaining simple records. 14. Complete work with many interruptions. 15. Work effectively in a multiethnic setting. 16. Pass District Word Processing Skills test. EDUCATION AND EXPERIENCE: Graduation from high school or GED. One-year clerical experience. DESIRABLE QUALIFICATIONS: Clerical experience involving public contact with some experience working with children. WORKING CONDITIONS: Secondary school attendance office environment; subject to constant interruptions and interactions with staff, students and parents. DISCLAIMER The preceding job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees to this job. CAREER CENTER TECHNICIAN BASIC FUNCTION: Under the direction of the Program Administrator, plans, organizes and operates a Career Center and provides a wide variety of career information and materials; communicates with students, faculty/staff and community representatives to facilitate career education programs. PRIMARY DUTIES: 1. Assists in the planning, organization, and operation of a Career Center to provide career information and assistance to students, faculty, staff, parents and counselors. 2. Based on the assignment, recruits and enrolls adult school students for assessment and courses; maintains related files and records and prepares reports. -or- Recruits and enrolls students in the Regional Occupational Program (ROP); arranges transportation for ROP students; tabulates ROP student hours for credit purposes; maintains related files and records and prepares reports. 3. Orders, reviews and catalogs for use by students a wide variety of career and vocational guidance materials; maintains inventory of materials, supplies and equipment. 4. Assists in the planning, organization development and implementation of career events and publications; publicizes Career Center services, resources and speaker programs; posts and circulates bulletins where appropriate; updates and maintains master calendar for Career Center and related activities. 5. Assists in the scheduling, introducing, posting and evaluating of the community speaker programs for the Career Center. 6. Obtains information from computer files concerning occupations, colleges, financial aid and military programs as requested; assists and supervises students using Career Center; assists students with education program and occupation planning. 7. Communicates with business community to enhance Career Center services by receiving and providing information. 8. Arranges for repairs and servicing of Career Center equipment; requisitions supplies and materials as required for Career Center operation. 9. Identifies special student career problems and refers students to appropriate personnel. 10. If assigned at a high school, assists with Work Experience Program and Career Education Program as assigned. 11. Provides work direction and guidance to students working in the Career Center. 12. Maintains confidentiality of records. 13. Performs related duties as assigned within classification. KNOWLEDGE OF: 1. Operation of a microcomputer and printer. 2. Audio visual equipment such as VCR, video equipment and various filmstrip projectors and viewers. 3. Career and occupational resources. 4. Correct English usage, grammar, spelling, punctuation and vocabulary. 5. Modern office practices, procedures and equipment. 6. Record-keeping techniques. 7. Reading and writing communication skills. 8. Oral and written communications skills. 9. Interpersonal skills using tact, patience and courtesy. 10. Telephone techniques and etiquette. 11. Basic research methods. ABILITY TO: 1. Plan, organize and operate a Career Center. 2. Evaluate and process occupational literature. 3. Operate modern office equipment including typewriter and copier. 4. Work independently with minimum direction. 5. Establish and maintain effective working relationships with others. 6. Analyze situations accurately and adopt an effective course of action. 7. Meet schedules and time lines. 8. Plan and organize work. 9. Train and provide work direction to others. 10. Maintain records and prepare reports. 11. Work confidentially with discretion. 12. Communicate effectively both orally and in writing. 13. Perform clerical duties such as filing, duplications, typing and maintaining simple records. 14. Complete work with many interruptions. 15. Work effectively in a multiethnic setting. 16. Pass District Office Skills test. 17. Pass District Typing test at 40 words per minute. 18. Pass District Word Processing Skills test with basic & intermediate score of 70%. EDUCATION AND EXPERIENCE: Graduation from high school or GED. Two years experience at the level of a Typist Clerk I. DESIRABLE QUALIFICATIONS: ollege-level course work in career guidance or related field. WORKING CONDITIONS: Career Center environment. Operate modern office equipment including typewriter and copier. DISCLAIMER The preceding job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees to this job. COMPUTER SERVICE TECHNICIAN I BASIC FUNCTION: Independently install and maintain microcomputers; install and configure operating systems and software; and maintain client connectivity DISTINGUISHING CHARACTERISTICS: The Computer Service Technician I is relied on to keep small computer networks and microcomputers functioning. They install computers and software and explain the basic use of software to staff members. Persons in these classes independently perform simple repairs but will usually make computer and network computer hardware repairs under the guidance of a Computer Service Technician III. REPRESENTATIVE DUTIES: 1. Install and relocate microcomputers, peripherals, configure equipment and applications, lock down devices, connect equipment to the network. 2. Perform basic preventive computer maintenance. 3. Upgrade and perform basic repair of microcomputers by installing computer parts such as batteries, memory modules, network cards/ adapters, modems, floppy disk drives, hard disk drives, CD ROM drives, tape drives, and removable media. 4. Diagnose software and operating system problems and determine solutions. Make adjustments to operating systems. Install and configure operating systems such as Mac OS and Windows. Install applications and assure proper performance of software programs. 5. Assure that networked equipment is operating properly and able to exchange data as intended. Configure network-specific settings. Operating systems and software. Determine if problems reside in the network hardware, work station or software. Report more difficult problems and seek advice noting down the diagnosis process previously accomplished. Make more difficult repairs under guidance. 6. Diagnose and resolve client software problems associated with the use of e-mail, intranet and Internet. Perform simple hardware repairs such as replacement of hard drives. Diagnose and repair more difficult connectivity hardware problems under guidance. 7. Explain basic use of software and operating systems to teachers and staff. 8. Maintain records. 9. Assist others to perform more difficult repair duties by performing and then reporting about diagnostic tests and evaluations. Make more difficult installations under guidance. 10. Assist in the shipping, receiving and delivering of computer equipment, software, parts and supplies. 11. Provide guidance to trainees and other Computer Service Technicians regarding computer software, maintenance and upgrade. 12. Impart discovered computer hardware and software problems and solutions to others. 13. May assist and perform wiring installations necessary for connectivity. Performing the more difficult work under guidance. 14. Perform other duties as assigned. KNOWLEDGE OF: 1. Computer operating systems at the expert level. 2. Small computer network software configuration. 3. Basic computer hardware problems and their repair. 4. Basic function of computer hardware components. 5. Maintenance of microcomputers and peripherals such as printers and scanners. 6. Network hardware component basic functions. ABILITY TO: 1. Analyze various symptoms of computer software and hardware malfunction and to determine and suggest resolutions. 2. Work well with others. 3. Work under pressure of a heavy workload and short timelines. 4. Maintain a flexible work schedule and change priorities as needed. 5. Explain computer hardware and software problems to others, 6. Work without direction. 7. Understand and follow oral and written directions. 8. Pass District Pre-employment physical. LICENSE: Possess and maintain a California driver's license. PHYSICAL REQUIREMENTS: Perform light physical labor. Lift and carry 50 lbs. Be able to walk, stand, crawl, bend and stoop. Possess manual dexterity and visual ability which allows the use of tools and computer equipment. Pass pre employment physical. WORKING CONDITIONS: Data Processing environment; occasional noise from computer operations above. EXPERIENCE & EDUCATION: A high school diploma or equivalent is required. In addition, candidates must meet at least one of the following: (a) Six months of satisfactory service as a Computer Service Intern; or (b) At least one year of computer repair experience; or (c) An A.S. degree or higher in a computer related field of study. DISCLAIMER The preceding job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees to this job.