Servant Leadership & Entrepreneurship APICS 1 Emmanuel V. Dalavai – Bio • Faith, Family, Friends • Languages, Cultures, Travel • Leadership, Research • Sports: College B-ball, Baseball & Tennis • Networking & Building Bridges • Being a “Connector” 2 Biographical Data 3-Pronged Personality • Born Overseas • Raised in the U.S. by Multi- • cultural Parents Educated partly in London/Paris • & U.S. 3 Certifications • Linkage-Certified Business Coach • Hogan Executive Coach • InsideOut-Certified Coach • FranklinCovey 7HM-Certified • DDI-Certified • MBTI/Strong’s/DiSC • Winslow Dynamic Profile 4 Educational Background • University of Kansas (Lawrence, KS) • B.A., Chemistry • B.A., French • Honours Thesis, 20th Century French Lit. • Etoile, private language institute in Paris • Texas Christian University/University of Dallas (Ft. Worth, TX & Irving, TX) • M.B.A., International Business • Masters, Telecommunications Management • Stanford University (Palo Alto, CA) • Advanced Project Management Degree • Stanford-Certified Project Manager, SCPM credentials • University of Dallas (Irving, TX) • Doctorate of Business Administration • Positive Organizational Scholarship 5 What do I do? ✓ Teach ✓ Executive Coach ✓ HR/Talent Mgt. ✓ Strategize ✓ Support Aviall’s Confidential & Proprietary Information | 6 Leadership Styles ✓ Transformational Leadership ✓ Full Range Leadership Model ✓ Positive Leadership ✓ Authentic ✓ Servant & Spiritual Leadership Aviall’s Confidential & Proprietary Information | 7 Why should SVL matter to you? ✓ Increases job satisfaction among employees ✓ Improves retention metrics ✓ Boosts the bottom line Aviall’s Confidential & Proprietary Information | 8 Companies practicing SVL ✓ Chick-Fil-A ✓ TD Industries ✓ Cengage Learning ✓ Starbucks ✓ Balfour-Beatty Construction ✓ Men’s Wearhouse ✓ 7-Eleven ✓ Darden Restaurants ✓ Kaiser Permanente ✓ Whole Foods Market ✓ Nordstrom Aviall’s Confidential & Proprietary Information | 9 Servant Leadership: Origins 600 B.C. Lao Tzu: The greatest leader forgets himself and attends to the development of others. 375 B.C. Chanakya’s Arthashastra: The [leader] shall consider as good, not what pleases himself but what pleases his subjects. First Century A.D., Jesus of Nazareth: But the greatest among you shall be your servant (Matthew 23:11); The one who is the greatest among you must become like the youngest, and the leader like the servant. (Luke 22:26) 1970’s Robert K. Greenleaf: The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Aviall’s Confidential & Proprietary Information | 10