Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. R E V I S E D T H I R T E E N T H E D I T I O N AAANNN IIINNNTTTRRROOODDDUUUCCCTTTIIIOOONNN TTTOOO MMMAAANNNAAAGGGEEEMMMEEENNNTTT SSSCCCIIIEEENNNCCCEEE QQQQQQUUUUUUAAAAAANNNNNNTTTTTTIIIIIITTTTTTAAAAAATTTTTTIIIIIIVVVVVVEEEEEE AAAAAAPPPPPPPPPPPPRRRRRROOOOOOAAAAAACCCCCCHHHHHHEEEEEESSSSSS TTTTTTOOOOOO DDDDDDEEEEEECCCCCCIIIIIISSSSSSIIIIIIOOOOOONNNNNN MMMMMMAAAAAAKKKKKKIIIIIINNNNNNGGGGGG This page intentionally left blank R E V I S E D T H I R T E E N T H E D I T I O N AAANNN IIINNNTTTRRROOODDDUUUCCCTTTIIIOOONNN TTTOOO MMMAAANNNAAAGGGEEEMMMEEENNNTTT SSSCCCIIIEEENNNCCCEEE QQQQQQUUUUUUAAAAAANNNNNNTTTTTTIIIIIITTTTTTAAAAAATTTTTTIIIIIIVVVVVVEEEEEE AAAAAAPPPPPPPPPPPPRRRRRROOOOOOAAAAAACCCCCCHHHHHHEEEEEESSSSSS TTTTTTOOOOOO DDDDDDEEEEEECCCCCCIIIIIISSSSSSIIIIIIOOOOOONNNNNN MMMMMMAAAAAAKKKKKKIIIIIINNNNNNGGGGGG David R. Anderson University of Cincinnati Dennis J. Sweeney University of Cincinnati Thomas A. Williams Rochester Institute of Technology Jeffrey D. Camm University of Cincinnati Kipp Martin University of Chicago Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. An Introduction to Management Science: © 2012 South-Western, a part of Cengage Learning Quantitative Approaches to Decision ALL RIGHTS RESERVED. No part of this work covered by the copyright Making, Revised Thirteenth Edition herein may be reproduced, transmitted, stored or used in any form or by David R. Anderson, Dennis J. Sweeney, any means graphic, electronic, or mechanical, including but not limited Thomas A. Williams, Jeffrey D. Camm, & to photocopying, recording, scanning, digitizing, taping, Web Kipp Martin distribution, information networks, or information storage and retrieval VP/Editorial Director: systems, except as permitted under Section 107or 108of the 1976 Jack W. Calhoun United States Copyright Act, without the prior written permission of the publisher. Publisher: Joe Sabatino Senior Acquisitions Editor: For product information and technology assistance, contact us at Cengage Learning Customer & Sales Support, 1-800-354-9706 Charles McCormick, Jr. For permission to use material from this text or product, Developmental Editor: submit all requests online at www.cengage.com/permissions Maggie Kubale Further permissions questions can be emailed to Editorial Assistant: [email protected] Courtney Bavaro Marketing Communications Manager: ExamView®and ExamView Pro®are registered trademarks of Libby Shipp FSCreations, Inc. Windows is a registered trademark of the Microsoft Marketing Manager: Corporation used herein under license. Macintosh and Power Adam Marsh Macintosh are registered trademarks of Apple Computer, Inc. used herein under license. Content Project Manager: Jacquelyn K Featherly Library of Congress Control Number: 2010935955 Media Editor: Student Edition ISBN 13: 978-1-111-53224-6 Chris Valentine Student Edition ISBN 10: 1-111-53224-9 Manufacturing Coordinator: Package Student Edition ISBN 13: 978-1-111-53222-2 Miranda Klapper Package Student Edition ISBN10: 1-111-53222-2 Production House/Compositor: MPS Limited, a Macmillan Company South-Western Cengage Learning Senior Art Director: 5191Natorp Boulevard Stacy Jenkins Shirley Mason, OH 45040 USA Internal Designer: Michael Stratton/Chris Miller Design Cover Designer: Cengage Learning products are represented in Canada by Craig Ramsdell Nelson Education, Ltd. Cover Images: © Getty Images/GlowImages For your course and learning solutions, visit www.cengage.com Purchase any of our products at your local college store or at our preferred online store www.cengagebrain.com Printed in the United States of America 1 2 3 4 5 6 7 14 13 12 11 10 This page intentionally left blank Dedication To My Parents Ray and Ilene Anderson DRA To My Parents James and Gladys Sweeney DJS To My Parents Phil and Ann Williams TAW To My Wife Karen Camm JDC To My Wife Gail Honda KM This page intentionally left blank