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Alcatel 5620 SAM Cartridge Guide – Second Edition Contents Contents About this document ..................................................................................1 Before contacting Oracle Global Customer Support (GCS) ...............................1 Contacting Oracle Global Customer Support (GCS) ........................................1 Downloading products and documentation ....................................................2 Downloading a media pack ....................................................................2 Service Activator publications .....................................................................3 Chapter 1 Engineering Considerations and Features .........................5 Alcatel SAM and SAM-O .............................................................................5 Requirements ...........................................................................................5 Features ..................................................................................................6 Legend ...............................................................................................6 General Service Activator features ..........................................................7 Layer 3 MPLS VPN ................................................................................8 QoS ..................................................................................................10 Layer 2 QoS ......................................................................................14 VRF Route Maps .................................................................................14 Unsupported features .........................................................................14 Supported configuration policies ...........................................................16 Chapter 2 Installation .....................................................................17 Prerequisites ..........................................................................................17 Installing the Service Activator GUI ...........................................................17 Installing the Polices from SAM .................................................................18 Verifying the installation ...........................................................................19 Chapter 3 Configuration ..................................................................21 Configuring the Alcatel SAM hosts properties file .........................................21 Service Activator 5.2.4 iii Contents Alcatel 5620 SAM Cartridge Guide – Second Edition Discovering devices .................................................................................23 Configuration thresholding ........................................................................25 Migrating from Alcatel SAM to Service Activator ...........................................25 Index .....................................................................................27 iv Service Activator 5.2.4 Alcatel 5620 SAM Cartridge Guide – Second Edition Preface Preface About this document This document outlines the tasks involved in installing and configuring the Service Activator Alcatel 5620 SAM Cartridge. This guide consists of the following chapters: (cid:132) Engineering Considerations and Features (cid:132) Installation (cid:132) Configuration Before contacting Oracle Global Customer Support (GCS) If you have an issue or question, Oracle recommends reviewing the product documentation and articles on MetaLink in the Top Technical Documents section to see if you can find a solution. MetaLink is located at http://metalink.oracle.com. In addition to MetaLink, product documentation can also be found on the product CDs and in the product set on Oracle E-Delivery. Within the product documentation, the following publications may contain problem resolutions, work-arounds and troubleshooting information: — Release Notes — Oracle Installation and User's Guide — README files Contacting Oracle Global Customer Support (GCS) You can submit, update, and review service requests (SRs) of all severities on MetaLink, which is available 24 hours a day, 7 days a week. For technical issues of an urgent nature, you may call Oracle Global Customer Support (GCS) directly. Oracle prefers that you use MetaLink to log your SR electronically, but if you need to contact GCS by telephone regarding a new SR, a support engineer will take down Service Activator 5.2.4 1 Downloading products and documentation Alcatel 5620 SAM Cartridge Guide – Second Edition the information about your technical issue and then assign the SR to a technical engineer. A technical support representative for the Oracle and/or former MetaSolv products will then contact you. Note that logging a new SR in a language other than English is only supported during your local country business hours. Outside of your local country business hours, technical issues are supported in English only. All SRs not logged in English outside of your local country business hours will be received the next business day. In order to obtain the broadest access to skilled technical support, Oracle advises you to log new SRs in English. Oracle GCS can be reached locally in each country. Refer to the Oracle website for the support contact information in your country. The Oracle support website is located at http://www.oracle.com/support/contact.html. Downloading products and documentation To download the Oracle and/or former MetaSolv products and documentation, go to the Oracle E-Delivery site, located at http://edelivery.oracle.com. You can purchase a hard copy of Oracle product documentation on the Oracle store site, located at http://oraclestore.oracle.com. For a complete selection of Oracle documentation, go to the Oracle documentation site, located at http://www.oracle.com/technology/documentation. Downloading a media pack To download a media pack from Oracle E-Delivery 1. Go to http://edelivery.oracle.com. 2. Select the appropriate language and click Continue. 3. Enter the appropriate Export Validation information, accept the license agreements and click Continue. 4. For Product Pack, select Oracle Communications Applications. 5. For Platform, select the appropriate platform for your installation. 6. Click Go. 7. Select the appropriate media pack and click Continue. 8. Click Download for the items you wish to download. 9. Follow the installation documentation for each component you wish to install. 2 Service Activator 5.2.4 Alcatel 5620 SAM Cartridge Guide – Second Edition Service Activator publications Service Activator publications The Service Activator documentation suite includes a full range of publications. Refer to the Service Activator Release Notes for more information. Service Activator 5.2.4 3 Service Activator publications Alcatel 5620 SAM Cartridge Guide – Second Edition 4 Service Activator 5.2.4 Alcatel 5620 SAM Cartridge Guide – Second Edition Engineering Considerations and Features Chapter 1 Engineering Considerations and Features This chapter outlines the requirements, engineering guidelines and supported features for the Service Activator Alcatel 5620 SAM Cartridge. Alcatel SAM and SAM-O The Service Activator Alcatel 5620 SAM Cartridge supports the Alcatel-Lucent 5620 Service Aware Manager (SAM) Release 5.0. The SAM is a network and element management system used to manage devices by simplifying network and element management tasks. The SAM-O is an open interface on the SAM through which an OSS client application can perform tasks such as configuring network management information in the SAM database and modifying managed objects. Requirements The following requirements must be met for a successful installation of the Service Activator Alcatel 5620 SAM Cartridge: (cid:132) Each instance of the cartridge must be mapped to a dedicated instance of the Alcatel SAM. (cid:132) The Alcatel SAM has a limit of ten concurrent sessions open on a device — therefore, you must select one of the following network processor deployment options: — Deploy one network processor thread per CPU on the server running the network processor. — Deploy a separate network processor instance specifically for the Alcatel SAM. This option allows you to set the thread count on this network processor instance independently, without affecting the performance of any other cartridges you are running. This option is recommended if you are Service Activator 5.2.4 5 Engineering Considerations and Features Alcatel 5620 SAM Cartridge Guide – Second Edition running applications that are occupying many sessions on the SAM. To calculate the thread setting for your dedicated network processor instance, take the total SAM sessions available (10) and subtract the number of sessions used by other applications — use the remainder value to set your thread count to for your dedicated network processor instance. — Deploy a reduced number of network processor threads that are shared across all CPUs. This option can decrease cartridge performance since all cartridges share the network processor threads. To configure your network processor thread count, open the default.properties file located in the following directory: /opt/OracleCommunications/Service Activator/Config/ networkProcessor/com/metasolv/serviceactivator/ networkprocessor Edit the minimum threads and maximum threads values as required. (cid:132) For device sizing requirements, see Deployment and installation considerations in the Service Activator Release Notes. Features The following tables display the features and services supported by the Service Activator Alcatel 5620 SAM Cartridge. Legend Feature support is indicated in each table, according to the following legend: Icon Definition (cid:122) Supported (cid:156) Partially supported (cid:124) Not supported 6 Service Activator 5.2.4