Airport Operations About the Authors Norman J. Ashford was Professor of Transport Planning at the Loughborough University of Technology, England, from 1972 to 1997. He holds bachelor’s, master’s, and doctoral degrees in civil engineering. Dr. Ashford worked as a civil engineer in Canada and taught at the Georgia Institute of Technology and Florida State University. He served as the Director of the Transportation Institute for the State of Florida. Dr. Ashford runs an aviation consulting company and has been active in the areas of airport planning, design, operations, and privatization for more than 100 airports in more than 40 countries. H. P. Martin Stanton (deceased) was an airport operations expert of international renown who worked for the International Civil Airports Association in Paris, the Frankfort Airport Authority, and the Ministry of Civil Aviation Britain, among other organizations. He was a qualified pilot and an air traffic controller. Clifton A. Moore (deceased) was President of Llanoconsult Inc., an airport consulting service. His background featured almost 40 years of wide-ranging experience, including as CEO of the Southern California Regional Airport Authority. Mr. Moore played a central role in the development of the Los Angeles International Airport terminal and the modernization of LAX in the early 1980s. He was World President of the International Civil Airports Association for 8 years. Pierre Coutu, A.A.E., Ed.D., is Founder and President of Aviation Strategies International (ASI), an international network-based consulting firm in aviation business strategy and executive-level training/coaching. Dr. Coutu is the Programme Executive for the Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP), an executive development training initiative for which ASI is the designated administrator, responsible for its design, development, and international deployment since 2007. He also co-chairs the World Aviation Governance Forum (WAGF), a joint undertaking of the United Nations’ UNITAR-CIFAL and ASI. With a career in the aviation business than spans almost 40 years, Dr. Coutu’s experience includes working with the Canadian Transportation Ministry in various capacities in airport management and development, and serving as Executive Vice President and COO of the International Aviation Management Training Institute (IAMTI) from 1987 to 1998, during which time the Institute graduated close to 5,000 aviation executives from 150 different countries. Dr. Coutu also teaches airport management within aviation MBA programs at various universities in North America, Europe, and Southeast Asia. John R. Beasley graduated from the University of Oxford with a First Class Honours degree in Natural Sciences (Physics). He is a Chartered Physicist, a Member of the Institute of Directors, and a Member of the Association of German Engineers (Verein 2 Deutscher Ingenieure). Mr. Beasley has worked for a number of technical consultancy practices within the defense sector, specializing in airborne systems. In 2001 he founded Analytical Decisions Ltd., a company providing operational analysis, procurement support, and project management services to the civil aviation sector, advising major airports and airlines. Since 2010 Mr. Beasley has worked for BAA plc, focusing on future baggage- handling systems and processes. Airport Operations Norman J. Ashford H. P. Martin Stanton Clifton A. Moore Pierre Coutu John R. Beasley Third Edition New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2013 by The McGrawHill Companies, Inc. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. ISBN: 978-0-07-177585-4 MHID: 0-07-177585-4 The material in this eBook also appears in the print version of this title: ISBN: 978-0-07- 177584-7, MHID: 0-07-177584-6. McGrawHill eBooks are available at special quantity discounts to use as premiums and 3 sales promotions, or for use in corporate training programs. To contact a representative please e-mail us at