Hodges, Laurent, & Lewis, p. 1 Specially Motivated, Feminine, or Just Female: Do Women Have an Empathic Accuracy Advantage? Sara D. Hodges, Sean M. Laurent, & Karyn L. Lewis University of Oregon Chapter to appear in J. L. Smith, W. Ickes, J. A. Hall, & S. D. Hodges (Eds.), Managing interpersonal sensitivity: Knowing when—and when not—to understand others. NY: Nova Science Publishers. Hodges, Laurent, & Lewis, p. 2 Our local newspaper recently printed a cartoon in which one teenage female character asked her young adult brother why he’s glum and he responds ―It’s nuthin’.‖ In the next frame, with only his laconic answer to go on, she summarizes his current career, social and romantic woes. In the final frame, he asks ―How do you DO that?‖ to which she responds with a shrug, ―I’m female.‖ The funny pages and aphorisms are full of stereotypes about women’s ―intuition‖ and what seems at times, perhaps particularly to men, women’s uncanny ability to read others’ thoughts. This chapter asks whether this reputation is deserved, and if so, wherein lies the source of women’s skill. Greater aptitude? Greater motivation? Or some combination of the two? Two decades of research using Ickes’ (1993; 2003; Ickes, Stinson, Bissonnette, & Garcia, 1990) paradigm for measuring empathic accuracy–the ability to accurately infer other people’s thoughts and feelings – has provided quite a bit of empirical data that address this question. The results of this research, however, have not been generous in providing simple answers. A rich mix of motivation and gender role expectations, combined with a messy set of outcomes that defy simple clarity, must be considered to understand women’s ―sometimes‖ advantage at empathic accuracy. No wonder ―women’s intuition‖ has a gauzy mystique to it. When we pull back the veil on empathic accuracy, the female advantage is considerably less impressive than the stereotypes would have us believe. And yet, as it turns out, there is something to the myth. After reviewing the literature linking women and empathic accuracy in order to write this chapter, our conclusions, which (spoiler alert!) we will give away up front and later elaborate upon, have been whittled down to three qualified statements: Hodges, Laurent, & Lewis, p. 3 1. Questioning or challenging a person’s interpersonal sensitivity motivates greater empathic accuracy from women, but not from men, which sets this particular manipulation apart from other incentives that seem more gender-neutral. 2. Communion, the habitual motivation to attend to and make connections with others that is a central feature of the feminine gender role, is predictive of empathic accuracy—but only some of the time. That lukewarm endorsement gets a slight boost when one notes that communion is one of few individual difference variables whose ability to predict empathic accuracy has been replicated. On the other hand, as often as not, there is no discernible effect of communion—and even when there is, it is very small. 3. Even in the absence of explicit gender-specific motivation and higher communion scores, women probably hold a slight general edge over men in terms of their empathic accuracy performance, although this advantage is nothing approaching that which would merit the cartoon vignette that opened this chapter. The first two statements make explicit reference to motivation, which for this chapter we define as the desire and drive to accomplish a certain goal or to create a state consistent with an ideal. In simplest terms, our first statement above refers to a motive created by a situation and the second refers to a motive originating within the person. The last statement is agnostic in terms of motivation: When it comes to the small (sometimes vanishingly so) amount of variance in empathic accuracy that is explained by people’s sex (after controlling for their psychological femininity and masculinity), the female advantage can be explained in terms of a combination of biology, socialization, experience, cultural roles, and expectations, all of which in turn may be Hodges, Laurent, & Lewis, p. 4 mediated by some form of motivation. However, mapping those pathways is beyond the scope of the chapter (not to mention, we believe, beyond the scope of currently available data). Empathic Accuracy – Hybrid Offspring of Interpersonal Accuracy and Empathy Empathic accuracy, as we will use the term in this chapter, is a specific skill that could be considered a union of the broader construct of interpersonal accuracy and the broader construct of empathy. The former constitutes a big tent encompassing topics related to people’s ability to infer and make judgments about psychological characteristics associated with a target person (including that target person’s traits, emotions, thoughts, and intentions). Interpersonal accuracy is operationalized as a greater correspondence between these judgments and some criterion that is considered representative of the target person’s ―true‖ characteristics. Such criteria may take the form of the target person’s self-report; others’ (including experts’) ratings of the target person; or behavioral criteria that have been empirically linked to certain psychological constructs (e.g., speech errors and disfluency may indicate anxiety; performance on a particular test may indicate verbal intelligence). Women have well-documented advantages when it comes to other measures of interpersonal accuracy. They notice and remember details of other people’s appearance more than men (Hall & Schmid Mast, 2008) and they are consistently better at reading nonverbal cues (Hall, 1978; Hall, 1984; McClure, 2000), seeming only to lose their edge over men when trying to nonverbally decode the truth from deceptive messages (DePaulo, 1992; Hurd & Noller, 1988; Rosenthal & DePaulo, 1979). However, with empathic accuracy as our focus, this chapter will concentrate only on a narrow segment of interpersonal accuracy, looking exclusively at accuracy Hodges, Laurent, & Lewis, p. 5 in inferring other people’s thoughts, using the target’s self-reported thoughts as the accuracy criterion. Defining empathy—empathic accuracy’s other progenitor—is more complicated than defining interpersonal accuracy, as the concept has been defined frequently and inconsistently, probably in part because empathy is a multidimensional construct made up of independent strands (Davis, 1983; Hodges & Myers, 2007; Ickes, 2003). Anecdotally, when we ask people to name the ―most empathic‖ person they know and to tell us why, their answers describe a person who is not only able to read their thoughts (empathic accuracy), but who also feels for them (empathic concern) and communicates that feeling (the empathy is perceived). Thus, quintessentially empathic people are ―triple threats‖ who possess all three qualities; however, there is ample evidence that these three strands of empathy (empathic accuracy, empathic concern, and perceived empathy) do not always co-vary together (Fernandez-Duque, Hodges, Baird, & Black, in press; Hodges, Kiel, Kramer, Veach, & Villanueva, 2010). Belief in women’s superior empathic accuracy may stem from the belief that they outscore men in other empathic domains—domains that might intuitively seem related to empathic accuracy but may turn out not to be. For example, in 1983, Eisenberg and Lennon reviewed the literature on emotional empathy and found that females’ primary advantage over men was on self report measures of empathy, and not when behavioral observations or physiological measures were used. Apparently, it was more important for women than men to portray themselves as empathic, something Eisenberg and Lennon attributed to the fact that caring about and attending to others is a fundamental component of the female gender role (Helgeson, 1994; Spence & Helmreich, 1978). Hodges, Laurent, & Lewis, p. 6 Consistent with Eisenberg and Lennon’s review, women also habitually outscore men on Davis’s widely used self-report scale for measuring individual differences in empathic tendencies, the Interpersonal Reactivity Index (IRI; Davis, 1980). Clearly, women are asking the world to believe that they feel more empathy. Additionally, along with women’s advantage at reading nonverbal messages (discussed above), women are also better at sending nonverbal messages (Wagner, MacDonald & Manstead, 1986), raising the possibility that part of their ―empathic mystique‖ is that when they do feel empathy, they are perceived as more empathic because they are better able to communicate their empathy nonverbally. Thus, perceptions of a female advantage in empathic accuracy may be driven in part by women’s desire to appear more understanding. Given these various female advantages in domains related to both interpersonal accuracy and empathy, one could not be blamed for hypothesizing that women might outperform men on empathic accuracy—the ability to infer another person’s thoughts. Measuring this highly specific skill has been made even more specific by the fact that several research labs studying empathic accuracy use the same paradigm developed by Ickes. In this paradigm (see Ickes, 2001; 2003 for reviews), a target person is video recorded either while describing some personal event or while in dialogue with another person. After the recording is completed, the target person then views the video and is asked to report any time he or she remembers having had a thought or feeling during the initial recording. The exact time that the thought or feeling occurred is noted, and the target person provides a description of the contents of his or her mind at that time. The actual measurement of empathic accuracy occurs when the same video recording is shown to perceivers – the people whose empathic accuracy is being measured. The video recording is stopped at the same time points that the target indicated having had a thought, and Hodges, Laurent, & Lewis, p. 7 perceivers are asked to guess what the target was thinking at that point. These inferences are then compared to the target’s reported thought descriptions and scored for accuracy. Ickes’ original paradigm (see Ickes, 2001) used trained coders to score accuracy; subsequent studies have also introduced the use of targets themselves as coders (Hodges, 2004; Hodges, 2009; Hodges et al., 2010). In measuring empathic accuracy, the ―standard stimulus paradigm‖ (Ickes, 2001) may be used, with many participants inferring thoughts from the same target. Alternatively, in studies where the stimuli are dyadic conversations that the participant just took part in, the ―unstructured dyadic interaction paradigm‖ (Ickes, 2001) is used, with each participant’s empathic accuracy being measured with a different stimulus video. Motivation made for a woman Initial results by Ickes and his colleagues showed no differences between men and women for empathic accuracy, suggesting that this was not a domain in which women were more accurate or empathic than men. Indeed, a string of nine studies (cited in Ickes, Gesn, & Graham, 2000) all showed no significant advantage for either sex, with non-significant nods in favor of one sex or the other occurring roughly equally. However, a slight change in methodology produced a surprising change in the pattern of results: When the reporting form that perceivers used to write down their inferences also included a question asking perceivers to indicate how well they thought they did at inferring the target’s first thought and then repeated this same question again after all subsequent inferences, women significantly outscored men in terms of accuracy. Ickes, Gesn, and Graham (2000) theorized that the addition of the performance check (―How well do you think you did?‖) triggered something for women that it didn’t trigger for men. Hodges, Laurent, & Lewis, p. 8 Specifically, it highlighted that empathic accuracy, a skill associated with the female gender role, was being measured, which in turn motivated women, but not men, to do better. Consistent with this interpretation of Ickes et al.’s results, Klein and Hodges (2001) found that highlighting the ―empathic nature‖ of inferring other people’s thoughts improved women’s accuracy. Participants were asked to watch a target discussing her difficulties getting into graduate school. (This target is affectionately known by the researchers who use her as ―GRE Woman,‖ because her quantitative score on the Graduate Record Exam presented the biggest hurdle to getting in to graduate school.) When participants were asked to rate how much empathic concern they felt for the target before inferring her thoughts, women were found to be significantly more empathically accurate than men. However, if participants rated how much empathic concern they felt for the target after trying to infer her thoughts, then women were not more empathically accurate than the men. Similarly, when participants were told that the empathic accuracy task measured empathy, women were marginally more accurate than men, whereas when participants were told that the task measured cognitive ability, women’s and men’s empathic accuracy scores were comparable. In other words, implicitly or explicitly connecting performance on the empathic accuracy task to familiar empathy constructs appeared to communicate to women that this was a task that they should try to do well on. A third study sealed the deal, unambiguously challenging women to show their skills: Thomas and Maio (2008) found that when women’s stereotypic advantage over men in the domain of social intuition was questioned, women’s empathic accuracy improved, relative to a control condition. Notably, a second study demonstrated that telling men that they were potentially deficient in interpersonal intuition did not improve men’s performance, once again Hodges, Laurent, & Lewis, p. 9 suggesting that there appears to be a special category of empathy-relevant motivators that work for women only. This trio of findings should not be interpreted as indicating that men cannot be motivated to be more empathically accurate (see also Lewis, Smith, & Hawkinson; and Thomas, Legood, & Lee; both this volume). In Klein and Hodges’ (2001) second study, the researchers once again asked all participants to rate their empathic concern for a target before inferring the target’s thoughts, the manipulation that increased empathic accuracy for women in their first study. However, in this second study, they also manipulated whether the participants were promised monetary payments proportional to their empathic accuracy. Empathic accuracy improved across the board in the payment condition; and, notably, men’s performance increased such that women’s accuracy was no longer significantly higher than men’s. In contrast, in a control condition with no monetary incentives, women were once again more accurate than men, replicating the results from Study 1. As further indication that men can at times be motivated to be more accurate, Thomas and Maio (2008) found that suggesting to college-aged men that interpersonally sensitive men were more sexually successful with women improved the men’s accuracy. So, with the promise of payoffs such as money and sex, men can ratchet up their empathic accuracy. However, at least in terms of using money as an incentive, this probably does not make them any different from women. (Women’s money-motivated performance increased less than men’s in Klein and Hodges’ 2001 study, but this may in part have been due to the fact that women were already closer to ceiling; Thomas and Maio’s 2008 paper did not test whether women could be motivated to be more accurate if they were told the skill made them sexually attractive to men.) Hodges, Laurent, & Lewis, p. 10 Thus, men’s empathic accuracy (and, as best we know, women’s too) appears to be responsive to extrinsic motivators (like money and the promise of sex). For women, however, there appears to be a more intrinsic and uniquely gendered motivation to be empathically accurate—a motive which can be triggered by insinuations about concern for others (e.g., Ickes, Gesn, & Graham, 2000; Klein & Hodges, 2001) as well as broader threats to women’s presumed advantage in this domain (Thomas & Maio, 2008). The three manipulations that have worked to improve women’s performance can all be seen as ―challenges‖ to women’s ability to read others’ thoughts, from the very subtle ―How well do think you did?‖ (Ickes, Gesn, & Graham, 2000), to the slightly more directive, ―This is a test of skills related to empathy‖ (Klein & Hodges, 2001), right up to the outright throw down, ―There is reason to believe women are actually NOT so good at this‖ (paraphrasing Thomas & Maio, 2008). The other thing that these three successful manipulations share is that all of them make some reference to components of communion, or a communal orientation, which forms the central core of the female gender role in modern gender theories. Communion has been defined as a ―focus on others and forming connections‖ (Helgeson, 1994, p. 412), in contrast with agency, or a focus on the self, considered to be the core component of the male gender role. Thus, even though women may not always or even generally outperform men on empathic accuracy tasks, if their performance is linked in their minds to this central aspect of the female gender role, they do better. Is being “feminine” motivation enough? The subtlety of some of the manipulations described above suggests that the triggers that bring the female gender role into awareness for women are quite sensitive. Indeed, it seems