39500 High Pointe Boulevard, www.rizikon.net Suite 400 Novi, MI 48375 (877) 591-0300 Risk Management, Environmental, Safety & Loss Prevention Services an FDI Group Company Who We Are? Our staff consists of qualified professionals who pride themselves in being Health & Safety, Loss Control and Risk Management professionals. We realize that your company has unique needs. What works for one organization may not work for yours. Let us customize a program based on your needs today while offering the flexibility to grow with you. 2 Rizikon Risk Management Solutions Quality The question becomes “who sets the standards?” At Rizikon we think the answer is easy...the customer. It isn’t enough to meet our own internal standards. True quality isn’t achieved until we exceed our customers’ standards. Performance It’s doing things right the first time — on time — with accuracy and consistency. At Rizikon, we strive to understand our clients’ business objectives and incorporate them into our own work product. Communication At Rizikon we talk face-to-face with our customers about their issues. Information can be passed in many forms, but communication comes from a familiarity that is achieved with time and effort. Focus At Rizikon we concentrate on achieving those objectives that our clients have told us are their priorities. We know because we take the time to ask. 3 Capabilities & Solutions What differentiates our company is the depth of internal resources we have to assist our clients in the successful management of their programs. Markets We Serve Rizikon brings an unparalleled level of expertise in the field. One important Commercial distinction in our product delivery system is that our team is available to meet with their clients “face to face”as often as necessary. We believe it is State and Local important to understand our clients’ expectations and business philosophy in order to serve them effectively. Non-Profit Rizikon’s Risk Management, Environmental, and Federal Safety & Loss Control Programs are tailored Tribal to your business’ individual needs, with onsite services coordinated with your time schedule in mind. We are here for you in your time of need - 24 hours a day, 7 days a week. When you hire a Rizikon Professional, you are accessing a family of organizations who specialize in safety, loss control, risk management, case management and medical management. A network of experts working together in support Rizikon is not a of our customers’goal of a safe & healthful work environment for their employees. service provider... but rather a partner who shares your goal of providing a Productive & Safe Work Environment. 4 Rizikon Risk Management Solutions Operations Rizikon is a privately held company that operates in support of high risk organizations and complex markets. We enable organizations to take meaningful steps to protect their assets, their people and their brand. We hold deep knowledge and experience and maintain compliance with regulatory working as contract based Risk Managers for a requirements in the most cost-effective wide range of clients to include governmental manner possible. entities, corporations, sovereign nations and • As part of the risk management program non-profit organizations. we remain in regular contact with key • Our staff provide clients with a range of staff, keeping clients fully informed about confidential services and advice about changes in the law, and other important where improvements should be made and issues that affect the operations of the why. organization. • We actively work with the client to implement solutions to reduce risk factors 5 OPERATIONS At Rizikon, we don’t just provide solutions, we pursue excellence to help our clients achieve their business goals. When carried out effectively, these key processes not only reduce the risk of incidents occurring but are often an opportunity to innovate, and improve overall organizational efficiency. Consultation Rizikon professionals provide professional important because of potential liability issues. consultation with clients to address risk based Rizikon provides a client specific set of audit issues within their organizations. Organization Risk protocols to be integrated into the audit Management (ORM) provides the client a structure and assesses site performance with respect to understand and respond to operational to business operations, risk exposure and uncertainties and opportunities with relevant risk compliance with applicable regulations. insight delivered through common, integrated Audits are structured to assess a company’s risk identification, analysis and management performance against its own internal standards. disciplines. Our goal is to enhance the client’s These assessments often exceed regulatory organizational stability by refining decision requirements and encompass industry specific making processes, strengthening governance and Best Practices. Rizikon professionals can either supporting a risk intelligent culture. develop a protocol or use our RESHAPE protocol. Auditing and analyzing systems to evaluate risk, and compliance with regulations is especially Training Rizikon professionals provide education comprehensive training courses to examine and training programs for clients. We focus threat and opportunity from a top-down and on subjects that assist with risk reduction, bottom-up perspective. For each of our courses, regulatory compliance and operational we provide trained instructors with “real industry efficiencies. life” experience. Our instructors use a proactive approach to We provide training at every level, from threat and opportunity – based on a clear introductory courses such as Fundamentals of understanding of the powerful nature of both Risk Management and topical board issues such qualitative and quantitative approaches to as Incident Investigation. risk management. We offer many effective, 6 Rizikon Risk Management Solutions s t n e Operations Support Services Education & Training t Site Audits and Specialized Rizikon offers a wide array of Environmental, Health Industry Audits 9 n & Safety, and Emergency Management courses. The courses outlined in this catalog represent the Risk Management Audits 10 most commonly requested classes. However, the following list represents twenty-five percent (25%) o Specialized Audits 11 of the total number of courses we offer. If you are looking for a specific class Human Kinematic Evaluations 12 C not listed below, give us a call at (877) 591-0300. General Safety 14-18 f General Environmental & o Transportation 19-20 Field Operations 21 Road Workers and Construction 22 e First Aid 23 l Confined Spaces 24 b Hazardous Materials 25 a Human Resources 26-27 Gaming and Hospitality 28-29 T Emergency Management 30 7 Operational Support Services 8 Rizikon Risk Management Solutions Site Audits and Specialized Industry Audits The Rizikon Environment, Health & Safety Audit Protocol (CEHSAP) is designed to evaluate regulatory compliance based management systems. The CEHSAP evaluates a location’s ability to prevent injuries, illnesses and environmental incidents, comply with governmental regulations and control costs. CEHSAP is based on standards and guidelines most procedures are properly performed. It is an often found in world-class programs and designed approach that makes good business sense. The to provide the client with a blueprint for world lack of quantifiable knowledge and data can class performance. adversely impact business continuity, the company brand as well as the health and well-being of By conducting audits, companies can be assured employees. that established environmental and safety Rizikon provides two auditing approaches: 1 2 Regulatory Corporate Compliance EH&S Audits Auditing Audits are structured to assess a company’s performance against its Auditing systems to evaluate own internal standards. These audits compliance with regulations is often exceed regulatory requirements especially important because of and encompass Industry Specific potential liability issues. Rizikon Best Practices. Rizikon can either provides a customer specific set develop a protocol or use our CESHAP of audit protocols to be integrated protocol. In addition, audits can be into the audit and assesses site performed by a Rizikon team or a performance with respect to team that combines Rizikon and client applicable regulations, including personnel. federal, state and local requirements. 9 S E C I V R E Risk Management Audits S T R O P P U S L A N Administrative Compliance Audit O I T A The audit focuses on the seven (7) administrative aspects of R compliance with regulatory standards. The assessment includes E P review of organizations written policies, procedures and operating O protocols. Training records are reviewed. Mandated annual filings such as OSHA logs are evaluated for accuracy and compliance. Site Audit - Universal The universal audit is an all encompassing assessment which involves the aspects of the administrative compliance audit as well as a property wide evaluation. There are twenty-five (25) elements that are evaluated, with findings outlined in the final report. At the clients request, additional aspects may be added to include historical trends. Industries served include Government Facilities, Hospitals, Universities and similar organizations. Site Audit - Manufacturing The manufacturing industry audit is an all encompassing assessment which includes the administrative compliance audit aspects as well as a property wide evaluation, with a specific focus on manufacturing processes and equipment. There are twenty-five (25) elements that are evaluated, with findings outlined in the final report. The end product is essentially a strategic plan on how to address current gaps and build for the future. Site Audit - Casino & Hotel The casino and hotel audit is an all encompassing assessment incorporating the administrative compliance audit with a property wide evaluation. There are thirty (30) elements that are evaluated. Additional aspects may be added to include customer related incidents or complaints. The final report not only provides existing risk conditions but delivers a solution based plan, in pursuit of meeting industry best practices. 10 Rizikon Risk Management Solutions