MISSOURI DEPARTMENT OF HEALTH AND SENIOR SERVICES ****************************************************************************** FY 07 WORKFORCE DIVERSITY PLAN DEPARTMENT OF HEALTH AND SENIOR SERVICES FY07 WORKFORCE DIVERSITY PLAN TABLE OF CONTENTS Non-Discrimination in Employment and Page 03 Provision of Services Policy Signatures Page 04 Introduction, Mission Statement, Vision Statement Page 05 Description of the Department Page 06 Organizational Chart on June 30, 2006 Page 09 Dissemination Page 10 Implementation Page 11 Recruitment Page 13 Employment and Benefits Page 14 Special Policy Page 16 Service Provision Page 18 Purchasing Page 19 Problems and Progress Page 21 Workforce Analysis Page 24 Graph of Workforce Analysis Page 25 Promotions, New Hires, and Terminations Page 27 Goal Update from Previous Plan Page 29 - 1 - Under-Utilization and Goals Page 30 For the Current Plan Statistical Analysis and Goals Page 30 Under-Utilization by District: Eastern, Southeastern, and Southwestern Page 31 Northwestern and Northeastern Page 32 Central Page 33 Analysis of Job Area Acceptance (JAAR) Page 34 Salary Analysis Page 37 Glossary of Terms Page 38 Job Groups Page 40 - 2 - NON-DISCRIMINATION IN EMPLOYJ\,IENT AND PROVISION OF SERVICES POLICY It is the policy of the Missouri Depa11mcn1 of Health and Senior Services to provide equal treatment in employment and provision of services to 11ppllcants, employees and clients witJlOut regard to race, color, national origin se.x religion, age. disability or veterao status; hcreafli-r 1 1 rcfon-ed to as pl'Otected calegory. In accordance with the Affinnative Action Program, Governor's Executive Otdcr 94•03, applicable foder111 and st:.ue laws nnd regulations, and the principles of affinnative action and equal employment oppo1tw1iry, the Missouri Department of Health and Senior Services shall provide equal opfJOrtun.ity for all in rccrnitment, hiring. training. promotion. tnmsfcr, compensation, and a.U othc.,'f tenns and conditions of employment without regard to protec1ed cat(,'gOry status. 11 is the policy of O)e Missouri D(,'J)Ortmcnt of Health and Senior Services 10 assure 1hat no pe,son will be excluded from panidpation in, be denied the benefits of, or be otherwise subjected to discrimination for any services because of race, color, nation.al origiit, sex, religion, age and/or disabili~y. No facility operated by the Depat1mert.t of I lca.11h and Senior S.crviccs max be used to promote any disctiminatol'y practice nor shall the Department become a pai1y to any at:',t'e:e:n1ent that pennits any dis<..cTim.inatory practice. Appropriate i1lterpretive services wiH be providt"'<I as rC(1uiro(I for the visually or he::iring impaired and for persons with language barriers. The Ocprutme.nt of Health and Senior Services shal1 not grant, deny or revoke a license, registrati01l or certification on the basis of race. color, natiooal orjgin. se:s., religion, age or disability. The Missouri Department of Health and Senior Setvices' commitment to Title Vl, Title VU and Title IX of the Ci,•il Righls Act of 1964 and amendmen1s, Sec1ions 503 and 504 of the Rehabilitation Act of 1973, tl1e Americans with Disabilities A<.:l of I9 90. the Missouri Public Accommodations A~ and E'.xeculive Order 94--03 is hereby rcaffumed. This policy and lhe Workforce Diversity Piao shall be adhered 10 by nil s1aff and co01iae1ors (where applicable) of the agency. Supervisory and management staff. in particular. shaJI assure that the intent as well as 1he stated requirements of the Methods of Administration are lmplemcnted, The appiiC3tion of this policy is the indl\~dual respon.~ibility ofa ll adminis:rrative and supervisory staff. This policy ~hall be posted in alJ offices of the Missouri .Dcp:uiment of Health and Senior Services. ia M. F.dslein, Director Date cpartmcnt of Health and Senior Services 'l/t./c(, [:..;:._ e..~ate e~ Dr. Eric Blank, Director Brenda Campbell, Di ector State Public Health Laboratory Division of Senior & Disability Services f-t-o~ ~~~~~='Date cc Clements, Director David Durbin, 1rector Center for Emergency Response and Division of Regulation and Liccnsure Terrorism ,,_ ~ 1--C-OC ~ate Date BretFischir, Director M oskins, Chief Division of Administration Office of Human Resources )iQ,_ y;y.\\_ Date 'I - l.. - b4, Glenda Miller, Director Division of Commw1ity & Public Health 4 INTRODUCTION The Department of Health and Senior Services' Workforce Diversity Plan is designed to communicate and facilitate the commitment to the principles of equal employment opportunity, affirmative action, diversity recruitment, retention, and provision of employment opportunities to a diverse workforce. The implementation and maintenance of a diverse workforce and the provision of equitable and quality public health services is a primary goal of the Department. An integral part of Departmental policy and philosophy is to administer hiring, transfers, promotions, training, compensation, benefits, and any other terms and conditions of employment, without regard for protected category status. The Workforce Diversity Plan emphasizes a goal-oriented approach to diversity within the workplace. Information in a plan should include data on under-utilization of minorities and females in the workforce and set specific goals to address only those positions that are under-utilized. The Department’s intent is to reach parity through hiring diverse applicants and promoting current employees. Setting goals for the Department can assist in reaching this point. This Plan commits all employees of the Department of Health and Senior Services to support the Departmental policy regarding equal employment opportunity, affirmative action goals, and provision of services and contractual agreements in a nondiscriminatory manner. This Department is also committed to the establishment and maintenance of a contractual support system that encourages and supports minority and female entrepreneurs. MISSION STATEMENT To be the leader in promoting, protecting and partnering for health. The Missouri Department of Health and Senior Services is the health agency in Missouri. It is our role to promote health and to protect the citizens of Missouri. Promoting and protecting health is a big job requiring partnerships that are broad and inclusive. It is our mission to be the leader in promoting, protecting and partnering for health. VISION STATEMENT Healthy Missourians for life. Each Missourian has a right to a health life, and a responsibility to make choices so that we have life long health. Our vision is for healthy Missourians throughout life from conception to natural death. Together we can achieve this vision. - 5 - DESCRIPTION OF THE DEPARTMENT Senate Bill 25 created the Department of Health in 1985. The bill elevated the Division of Health in the Department of Social Services to a separate cabinet level Department, to become the Department of Health. This enhanced Missouri’s ability to respond to the increasing challenges of protecting the public’s health. The Department continues to grow and expand to meet the needs of the public. This growth is evident with the addition of the Division of Senior Services, which came from the Department of Social Services, and was made official through Executive Order 01-02. This transfer helped to create the Department of Health and Senior Services. When the transfer became official on August 28, 2001, this transfer provided the opportunity to combine resources and services so the Department could start concentrating on ways to improve the health and quality of life for Missourians of all ages; and to help them set goals to become healthy people living in an environment that is safe, supportive, and conducive to a healthy lifestyle. The State Board of Health and the State Board of Senior Services act in an advisory capacity to the Department and whose members are appointed by the Governor and confirmed by the Senate. The Boards advise the director regarding priorities, policies and programs of the Department and review rules promulgated by the Department. The FY07 Plan gives a “snapshot picture” of the Department as it looked on June 30, 2006. At that time, there were: one (1) center, four (4) divisions, and the State Public Health Laboratory. A restructuring of the department’s divisions and programs became effective on August 01, 2005 that allowed for a more effective, efficient and innovative public health system. OFFICE OF THE DIRECTOR The Department Director is appointed by the Governor and is the Chief Executive Officer for the Department. The Deputy Director assists the Director and acts for the Director in his/her absence. The Director is the chief liaison officer of the Department for joint efforts with other governmental agencies and with private organizations that conduct or sponsor programs that relate to public health in Missouri. The Director’s Office provides oversight for the Department and is responsible for the management of the department and the administration of its programs and services. The Director’s Office oversees the offices of: Human Resources; Public Information; Governmental Policy and Legislation; General Counsel; and Special Investigations. The Center of Emergency Response and Terrorism, the State Public Health Laboratory and the Division of Administration also report to the Director’s office. CENTER FOR EMERGENCY RESPONSE AND TERRORISM (CERT) CERT was created to coordinate regional and state planning for and response to public health emergencies and natural disasters, including biological, chemical, and nuclear terrorism. The DSR is operational 24 hours a day, 7 days a week, ensuring staffing and functional ability to - 6 - operate as a command-and-control center in the event of an emergency. The center also ensures inter- departmental coordination between other local/state agencies on public health emergency planning and response along with hospitals, other healthcare organizations, and other agencies like local law enforcement. The center also assures that the state and regional plans are regularly exercised, evaluated and refined based on the exercises and evaluations. STATE PUBLIC HEALTH LABORATORY (SPHL) The administrative offices of the State Public Health Laboratory are located on Jefferson City. Each year, more than one-half million specimens are submitted to the central lab, the State Tuberculosis Laboratory in Mt. Vernon, and the branch lab in Poplar Bluff for testing and examination. The SPHL is the principal lab for the state and supports investigations of suspected acts of bioterrorism. In addition, the SPHL is responsible for approving methods and instruments, and issuing permits to qualified individuals to perform tests to enforce Missouri’s law prohibiting driving while under the influence of alcohol and drugs. The SPHL provides testing services in the fields of newborn screening, chemistry, environmental bacteriology, microbiology, serology and virology. DIVISION OF ADMINISTRATION The Division of Administration's mission is to provide leadership in providing quality fiscal and general support services to all department units. Services include budgeting, accounting, expenditure control, internal audit, procurement, grants and contract administration, legislative review, general office support, delivery and mailroom services, building lease management and maintenance of the inventory of physical assets warehouse. This division also serves as the department’s liaison to the State Auditor’s Office. DIVISION OF COMMUNITY AND PUBLIC HEALTH (CPH) CPH administers programs addressing chronic disease prevention and nutrition services, healthy families and youth, community protection and provides public health practice and administrative support. In addition, the Office of Minority Health, Office of Women’s Health, Center for Local Public Health Services, Office of Epidemiology, Office of Primary Care and Rural Health, and the Office of Community and Public Health Emergency Coordination all collaborate with programs and communities to set policy and goals for the division. DIVISION OF REGULATION AND LICENSURE The Division of Regulation and Licensure has responsibility for a spectrum of services for Missouri citizens from child care to elder issues to environmental regulations, as well as the Family Care Safety Registry, the State Long-Tem Care Ombudsman, the Board of Nursing Home - 7 - Administrators, and the Certificate of Need program. Also within the division are units that regulate or license entities that involve environmental health issues such as lodging facilities, on-site sewage disposal systems, lead remediators, industrial sources of radiation, milk rating and frozen desserts. DIVISION OF SENIOR AND DISABILITY SERVICES This division’s focus is to protect Missouri’s elderly and disabled persons. This division carries out the mandates of the State of Missouri regarding investigation and intervention in cases of adult abuse, neglect and financial exploitation. This division also provides oversight to programs and services for seniors and adults with disabilities. The division also plans to maximize independence and safety for adults who choose to remain independent in the community by administering state and federal community-based programs. The transfer of the Personal Care Attendant Program from the Department of Elementary and Secondary Education to DHSS was effective August 29, 2005. The Personal Care Attendant (PCA) Program was created as a consumer-directed alternative to traditional company-based-in-home services for individuals choosing to receive long-term care in the home. Bringing the PCA program to DHSS maximizes coordination of home and community based care within one department. Individuals seeking care in the home and community will now have access to care provided through contracted providers of the ability to consumer direct-choosing, hiring, firing, and training their own aide-while contacting only one state agency. - 8 -