GLOSSARY Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 Alcatel-Lucent 5620 SERVICE AWARE MANAGER GLOSSARY Alcatel-Lucent Proprietary This document contains proprietary information of Alcatel-Lucent and is not to be disclosed or used except in accordance with applicable agreements. Copyright 2014 © Alcatel-Lucent. All rights reserved. Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 Alcatel-Lucent assumes no responsibility for the accuracy of the information presented, which is subject to change without notice. Alcatel, Lucent, Alcatel-Lucent, the Alcatel-Lucent logo, lightRadio, and TiMetra are registered trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. Copyright 2014 Alcatel-Lucent. All rights reserved. Disclaimers Alcatel-Lucent products are intended for commercial uses. Without the appropriate network design engineering, they must not be sold, licensed or otherwise distributed for use in any hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life-support machines, or weapons systems, in which the failure of products could lead directly to death, personal injury, or severe physical or environmental damage. The customer hereby agrees that the use, sale, license or other distribution of the products for any such application without the prior written consent of Alcatel-Lucent, shall be at the customer's sole risk. The customer hereby agrees to defend and hold Alcatel-Lucent harmless from any claims for loss, cost, damage, expense or liability that may arise out of or in connection with the use, sale, license or other distribution of the products in such applications. This document may contain information regarding the use and installation of non-Alcatel-Lucent products. Please note that this information is provided as a courtesy to assist you. While Alcatel-Lucent tries to ensure that this information accurately reflects information provided by the supplier, please refer to the materials provided with any non-Alcatel-Lucent product and contact the supplier for confirmation. Alcatel-Lucent assumes no responsibility or liability for incorrect or incomplete information provided about non-Alcatel-Lucent products. However, this does not constitute a representation or warranty. The warranties provided for Alcatel-Lucent products, if any, are set forth in contractual documentation entered into by Alcatel-Lucent and its customers. This document was originally written in English. If there is any conflict or inconsistency between the English version and any other version of a document, the English version shall prevail. When printed by Alcatel-Lucent, this document is printed on recycled paper. Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 Alcatel-Lucent License Agreement SAMPLE END USER LICENSE AGREEMENT 1. LICENSE 1.1 Subject to the terms and conditions of this Agreement, Alcatel-Lucent grants to Customer and Customer accepts a nonexclusive, nontransferable license to use any software and related documentation provided by Alcatel-Lucent pursuant to this Agreement ("Licensed Program") for Customer's own internal use, solely in conjunction with hardware supplied or approved by Alcatel-Lucent. In case of equipment failure, Customer may use the Licensed Program on a backup system, but only for such limited time as is required to rectify the failure. 1.2 Customer acknowledges that Alcatel-Lucent may have encoded within the Licensed Program optional functionality and capacity (including, but not limited to, the number of equivalent nodes, delegate workstations, paths and partitions), which may be increased upon the purchase of the applicable license extensions. 1.3 Use of the Licensed Program may be subject to the issuance of an application key, which shall be conveyed to the Customer in the form of a Supplement to this End User License Agreement. The purchase of a license extension may require the issuance of a new application key. 2. PROTECTION AND SECURITY OF LICENSED PROGRAMS 2.1 Customer acknowledges and agrees that the Licensed Program contains proprietary and confidential information of Alcatel-Lucent and its third party suppliers, and agrees to keep such information confidential. Customer shall not disclose the Licensed Program except to its employees having a need to know, and only after they have been advised of its confidential and proprietary nature and have agreed to protect same. 2.2 All rights, title and interest in and to the Licensed Program, other than those expressly granted to Customer herein, shall remain vested in Alcatel-Lucent or its third party suppliers. Customer shall not, and shall prevent others from copying, translating, modifying, creating derivative works, reverse engineering, decompiling, encumbering or otherwise using the Licensed Program except as specifically authorized under this Agreement. Notwithstanding the foregoing, Customer is authorized to make one copy for its archival purposes only. All appropriate copyright and other proprietary notices and legends shall be placed on all Licensed Programs supplied by Alcatel-Lucent, and Customer shall maintain and reproduce such notices on any full or partial copies made by it. 3. TERM 3.1 This Agreement shall become effective for each Licensed Program upon delivery of the Licensed Program to Customer. iii Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 3.2 Alcatel-Lucent may terminate this Agreement: (a) upon notice to Customer if any amount payable to Alcatel-Lucent is not paid within thirty (30) days of the date on which payment is due; (b) if Customer becomes bankrupt, makes an assignment for the benefit of its creditors, or if its assets vest or become subject to the rights of any trustee, receiver or other administrator; (c) if bankruptcy, reorganization or insolvency proceedings are instituted against Customer and not dismissed within 15 days; or (d) if Customer breaches a material provision of this Agreement and such breach is not rectified within 15 days of receipt of notice of the breach from Alcatel-Lucent. 3.3 Upon termination of this Agreement, Customer shall return or destroy all copies of the Licensed Program. All obligations of Customer arising prior to termination, and those obligations relating to confidentiality and nonuse, shall survive termination. 4. CHARGES 4.1 Upon shipment of the Licensed Program, Alcatel-Lucent will invoice Customer for all fees, and any taxes, duties and other charges. Customer will be invoiced for any license extensions upon delivery of the new software application key or, if a new application key is not required, upon delivery of the extension. All amounts shall be due and payable within thirty (30) days of receipt of invoice, and interest will be charged on any overdue amounts at the rate of 1 1/2% per month (19.6% per annum). 5. SUPPORT AND UPGRADES 5.1 Customer shall receive software support and upgrades for the Licensed Program only to the extent provided for in the applicable Alcatel-Lucent software support policy in effect from time to time, and upon payment of any applicable fees. Unless expressly excluded, this Agreement shall be deemed to apply to all updates, upgrades, revisions, enhancements and other software which may be supplied by Alcatel-Lucent to Customer from time to time. 6. WARRANTIES AND INDEMNIFICATION 6.1 Alcatel-Lucent warrants that the Licensed Program as originally delivered to Customer will function substantially in accordance with the functional description set out in the associated user documentation for a period of 90 days from the date of shipment, when used in accordance with the user documentation. Alcatel-Lucent's sole liability and Customer's sole remedy for a breach of this warranty shall be Alcatel-Lucent's good faith efforts to rectify the nonconformity or, if after repeated efforts Alcatel-Lucent is unable to rectify the nonconformity, Alcatel-Lucent shall accept return of the Licensed Program and shall refund to Customer all amounts paid in respect thereof. This warranty is available only once in respect of each Licensed Program, and is not renewed by the payment of an extension charge or upgrade fee. iv Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 6.2 ALCATEL-LUCENT EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, REPRESENTATIONS, COVENANTS OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OR REPRESENTATIONS OF WORKMANSHIP, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OR THAT THE OPERATION OF THE LICENSED PROGRAM WILL BE ERROR FREE OR THAT THE LICENSED PROGRAMS WILL NOT INFRINGE UPON ANY THIRD PARTY RIGHTS. 6.3 Alcatel-Lucent shall defend and indemnify Customer in any action to the extent that it is based on a claim that the Licensed Program furnished by Alcatel-Lucent infringes any patent, copyright, trade secret or other intellectual property right, provided that Customer notifies Alcatel-Lucent within ten (10) days of the existence of the claim, gives Alcatel-Lucent sole control of the litigation or settlement of the claim, and provides all such assistance as Alcatel-Lucent may reasonably require. Notwithstanding the foregoing, Alcatel-Lucent shall have no liability if the claim results from any modification or unauthorized use of the Licensed Program by Customer, and Customer shall defend and indemnify Alcatel-Lucent against any such claim. 6.4 Alcatel-Lucent Products are intended for standard commercial uses. Without the appropriate network design engineering, they must not be sold, licensed or otherwise distributed for use in any hazardous environments requiring fail safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life-support machines, or weapons systems, in which the failure of products could lead directly to death, personal injury, or severe physical or environmental damage. The Customer hereby agrees that the use, sale, license or other distribution of the Products for any such application without the prior written consent of Alcatel-Lucent, shall be at the Customer's sole risk. The Customer also agrees to defend and hold Alcatel-Lucent harmless from any claims for loss, cost, damage, expense or liability that may arise out of or in connection with the use, sale, license or other distribution of the Products in such applications. 7. LIMITATION OF LIABILITY 7.1 IN NO EVENT SHALL THE TOTAL COLLECTIVE LIABILITY OF ALCATEL-LUCENT, ITS EMPLOYEES, DIRECTORS, OFFICERS OR AGENTS FOR ANY CLAIM, REGARDLESS OF VALUE OR NATURE, EXCEED THE AMOUNT PAID UNDER THIS AGREEMENT FOR THE LICENSED PROGRAM THAT IS THE SUBJECT MATTER OF THE CLAIM. IN NO EVENT SHALL THE TOTAL COLLECTIVE LIABILITY OF ALCATEL-LUCENT, ITS EMPLOYEES, DIRECTORS, OFFICERS OR AGENTS FOR ALL CLAIMS EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO ALCATEL-LUCENT HEREUNDER. NO PARTY SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE, AND/OR THE PARTY HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 7.2 The foregoing provision limiting the liability of Alcatel-Lucent's employees, agents, officers and directors shall be deemed to be a trust provision, and shall be enforceable by such employees, agents, officers and directors as trust beneficiaries. v Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 8. GENERAL 8.1 Under no circumstances shall either party be liable to the other for any failure to perform its obligations (other than the payment of any monies owing) where such failure results from causes beyond that party's reasonable control. 8.2 This Agreement constitutes the entire agreement between Alcatel-Lucent and Customer and supersedes all prior oral and written communications. All amendments shall be in writing and signed by authorized representatives of both parties. 8.3 If any provision of this Agreement is held to be invalid, illegal or unenforceable, it shall be severed and the remaining provisions shall continue in full force and effect. 8.4 The Licensed Program may contain freeware or shareware obtained by Alcatel-Lucent from a third party source. No license fee has been paid by Alcatel-Lucent for the inclusion of any such freeware or shareware, and no license fee is charged to Customer for its use. The Customer agrees to be bound by any license agreement for such freeware or shareware. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE THIRD PARTY SOURCE PROVIDES NO WARRANTIES AND SHALL HAVE NO LIABILITY WHATSOEVER IN RESPECT OF CUSTOMER'S POSSESSION AND/OR USE OF THE FREEWARE OR SHAREWARE. 8.5 Alcatel-Lucent shall have the right, at its own expense and upon reasonable written notice to Customer, to periodically inspect Customer's premises and such documents as it may reasonably require, for the exclusive purpose of verifying Customer's compliance with its obligations under this Agreement. 8.6 All notices shall be sent to the parties at the addresses listed above, or to any such address as may be specified from time to time. Notices shall be deemed to have been received five days after deposit with a post office when sent by registered or certified mail, postage prepaid and receipt requested. 8.7 If the Licensed Program is being acquired by or on behalf of any unit or agency of the United States Government, the following provision shall apply: If the Licensed Program is supplied to the Department of Defense, it shall be classified as "Commercial Computer Software" and the United States Government is acquiring only "restricted rights" in the Licensed Program as defined in DFARS 227-7202-1(a) and 227.7202-3(a), or equivalent. If the Licensed Program is supplied to any other unit or agency of the United States Government, rights will be defined in Clause 52.227-19 or 52.227-14 of the FAR, or if acquired by NASA, Clause 18-52.227-86(d) of the NASA Supplement to the FAR, or equivalent. If the software was acquired under a contract subject to the October 1988 Rights in Technical Data and Computer Software regulations, use, duplication and disclosure by the Government is subject to the restrictions set forth in DFARS 252-227.7013(c)(1)(ii) 1988, or equivalent. 8.8 Customer shall comply with all export regulations pertaining to the Licensed Program in effect from time to time. Without limiting the generality of the foregoing, Customer expressly warrants that it will not directly or indirectly export, reexport, or transship the Licensed Program in violation of any export laws, rules or regulations of Canada, the United States or the United Kingdom. vi Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 8.9 No term or provision of this Agreement shall be deemed waived and no breach excused unless such waiver or consent is in writing and signed by the party claimed to have waived or consented. The waiver by either party of any right hereunder, or of the failure to perform or of a breach by the other party, shall not be deemed to be a waiver of any other right hereunder or of any other breach or failure by such other party, whether of a similar nature or otherwise. 8.10 This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario. The application of the United Nations Convention on Contracts for the International Sale of Goods is hereby expressly excluded. vii Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 viii Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 Preface The Preface provides general information about the 5620Service Aware Manager documentation suite, including this guide. Prerequisites Readers of the 5620SAM documentation suite are assumed to be familiar with the following: • 5620SAM software structure and components (cid:129) 5620SAM GUI operations and tools (cid:129) typical 5620SAM management tasks and procedures (cid:129) device and network management concepts 5620 SAM documentation suite The 5620SAM documentation suite describes the 5620SAM and the associated network management of its supported devices. Contact your Alcatel-Lucent support representative for information about specific network or facility considerations. Table 1 lists the documents in the 5620SAM customer documentation suite. Table 1 5620SAM customer documentation suite Guide Description 5620SAM core documentation (1 of 5) Alcatel-Lucent 5620 Service Aware Manager ix 5620 SAM Glossary Release 12.0 R4| August 2014 | 3HE 08851 AAAD TQZZA Edition 01 Preface Guide Description 5620SAM Alarm Reference The 5620SAM Alarm Reference provides a description of all alarms supported on the 5620SAM, including LTE and optical alarms, the raising and clearing conditions of each alarm, and the remedial action to fix the problem. The reference is organized by network element type. 5620SAM Chronos The 5620SAM Chronos SyncWatch Integration Guide provides procedures to allow the SyncWatch Integration 5620SAM to integrate with the Chronos SyncWatch Probe and NetSMART server. The Guide guide also provides general information about synchronization management in a 5620SAM-managed network. 5620SAM Glossary The 5620SAM Glossary defines terms and acronyms used in all of the 5620SAM documentation. 5620SAM Integration The 5620SAM Integration Guide provides procedures to allow the 5620SAM to integrate Guide with other Alcatel-Lucent products and third-party products. 5620SAM Network The 5620SAM Network Element Compatibility Guide provides release-specific Element Compatibility information about the compatibility of managed devices in 5620SAM releases. This Guide document is updated regularly; always consult the latest version on OLCS as described in Documentation and resources on the web. 5620SAM Parameter The 5620SAM Parameter Guide provides: Guide (cid:129) parameter descriptions that include value ranges and default values (cid:129) parameter options and option descriptions (cid:129) parameter and option dependencies (cid:129) parameter mappings to the 5620SAM-O XML equivalent property names Parameters specific to LTE network elements are covered in the 5620SAMLTE Parameter Reference. Parameters specific to 1830PSS network elements are covered in the 5620SAM Optical Parameter Reference. The 5620SAM online help system includes a Parameter Search Tool that allows you to look up parameters or 5620SAM and 5650CPAM forms. See the 5620SAM User Guide for more information about using the Parameter Search Tool. 5620SAM Planning Guide The 5620SAM Planning Guide provides information about 5620SAM scalability and recommended hardware configurations. 5620SAM Release The 5620SAM Release Description provides information about the new features Description associated with a 5620SAM software release. 5620SAM Release Notice The 5620SAM Release Notice provides important information about the software release, including outstanding issues and restrictions. This document is not shipped with the on-product customer documentation and must be obtained from OLCS as described in Documentation and resources on the web. 5620SAM Scripts and The 5620SAM Scripts and Templates Developer Guide provides information that allows Templates Developer users to develop, manage, and run CLI-based or XML-based scripts or templates. Guide The guide is intended for developers, skilled administrators, and operators who are expected to be familiar with the following: (cid:129) CLI scripting, XML, and the Velocity engine (cid:129) basic scripting or programming (cid:129) 5620SAM functions 5620SAM Statistics The 5620SAM Statistics Management Guide provides information about how to Management Guide configure performance and accounting statistics collection and how to view counters using the 5620SAM. Network examples are included. (2 of 5) x Alcatel-Lucent 5620 Service Aware Manager 5620 SAM Glossary